SME Engineering Systems

Role Overview

Engineering Systems SME – Permanent – Crawley, United Kingdom (Hybrid) – 40 hours per week (Full-time).

We have an exciting opportunity for you – Engineering Systems SME! Join a critical support environment where you can leverage your expertise in airline engineering systems and MRO platforms.

Responsibilities

• Support 24x7 operations of engineering systems, ensuring high availability and performance.
• Deliver production support in line with defined service levels and KPIs.
• Align closely with Engineering System and Application Support Managers.
• Manage incidents, service requests, and operational activities across engineering systems.
• Identify opportunities for service improvement and drive the implementation of best practices.
• Maintain operational excellence through proactive monitoring and issue resolution.
• Support continuous improvement initiatives and contribute to...