Site Operations Associate (Night)

About Us Founded in 2014, Lumens Group is leading the transformation of the mobility industry in Singapore. We have successfully built one of Singapore's largest car fleets and expanded our offerings to personal and corporate leasing, purchasing and financing. As we enter a new phase, we're building an integrated ecosystem for merchants and consumers, driven by advanced technology and a mission to enrich everyday life. Your Role on Our Journey The Site Operations Associate (LyloConcierge) is responsible for ensuring the smooth and efficient operation of the limousine and private hire car concierge services. Working within a rostered environment at the operations center, they coordinate and monitor passenger bookings, driver assignments, and trip fulfilment to deliver exceptional service standards.
Your Day-to-Day Adventures Act as the primary point of contact for drivers and passengers on-site. Allocate and assign drivers and vehicles for each trip based on availability, location, a...