Shift Supervisor - Cage
Wynn Al Marjan Island • ras al khaimah, ras al khaimah • Posted June 06, 2026
About the Role
Job Description
Shift Supervisor - Cage
About The Position
Responsibilities
- Supervise daily cage operations including cashiering, vault operations, jackpot payouts, and credit issuance
- Ensure all financial transactions are accurately processed and documented in compliance with internal controls and gaming regulations
- Train, coach, and evaluate cage team members; assist in scheduling and maintaining adequate staffing levels
- Monitor and control cashier paperwork, variances, and shift reports
- Assign cashier banks and ensure key logs are properly maintained
- Respond to and resolve patron inquiries and complaints professionally
- Contact Surveillance for any suspicious activity and report incidents to management
- Maintain excellent customer relations between cage team members and patrons
- Monitor time and attendance, including breaks for cage team members