Sherbrooke Customer Service Agent Role
Soucy Techno Inc. • sherbrooke, estrie • Posted June 14, 2026
About the Role
Become a Customer Service Agent with Soucy Techno in Sherbrooke, QC, where your communication skills and dedication will make a significant impact. Enjoy a permanent full-time role with flexible hours tailored to your lifestyle.
In this position, you will directly address customer complaints, arrange refunds, and support clients with accurate information. With 3–5 years of experience under your belt, you will enhance customer confidence and loyalty through effective communication and problem-solving strategies in a supportive work environment.
Key Responsibilities:
• Address and resolve customer complaints efficiently
• Facilitate refunds and manage credits smoothly
• Actively sell merchandise and respond to inquiries
• Offer ongoing support to clients after purchase
• Consult with clients to ensure satisfaction
Requirements:
• Minimum of 3 years of customer service experience
• College diploma or equivalent experience required
• Proficient with MS Exce...
In this position, you will directly address customer complaints, arrange refunds, and support clients with accurate information. With 3–5 years of experience under your belt, you will enhance customer confidence and loyalty through effective communication and problem-solving strategies in a supportive work environment.
Key Responsibilities:
• Address and resolve customer complaints efficiently
• Facilitate refunds and manage credits smoothly
• Actively sell merchandise and respond to inquiries
• Offer ongoing support to clients after purchase
• Consult with clients to ensure satisfaction
Requirements:
• Minimum of 3 years of customer service experience
• College diploma or equivalent experience required
• Proficient with MS Exce...