Sheltered Housing Officer

Are you passionate about creating safe, welcoming communities? We are looking for a Resident Services Officer to join our team at Ada Court. In this role, you’ll play a key part in ensuring building safety, supporting residents, and helping our community thrive.

About the role

As a Resident Services Officer, you will:

• Oversee building safety and ensure a secure environment for all residents
• Manage tenancies, including viewings, settling in new residents, and handling sign-ups
• Conduct fire risk assessments and report on any communal or individual repair requirements
• Take part in resident meetings and help resolve light anti-social behaviour issues as they arise
• Provide a friendly, approachable presence onsite, ensuring residents feel supported and valued

This is a hands-on, on-site role based at Ada Court.

Ada Court, built in 1969, offers a welcoming community environment with 146 studio f...