Evon Technologies • dehradun, uttarakhand • Posted June 10, 2026
About the Role
Key Responsibilities:
Design, configure, and implement ITOM modules in ServiceNow including Discovery, Service Mapping, Event Management, Cloud Management, and Operational Intelligence
Conduct requirement analysis and work with stakeholders to design solutions that align with business needs
Develop and maintain CMDB health by ensuring proper CI class relationships and data integrity
Integrate ServiceNow with third-party applications/tools as needed for ITOM use cases
Configure MID servers, probes, sensors, patterns, and credentials
Troubleshoot and resolve issues in ITOM implementations and CMDB integrations
Provide operational support and continuous improvement for ITOM features and functionality
Prepare technical documentation, including design documents, test cases, and end-user guides
Job Requirements:
4–5 years of hands-on experience with ServiceNow platform, including core m...