ServiceNow Engagement Lead

Delan Associates, Inc • Columbus, Ohio • Posted June 28, 2026

About the Role

Job Title: ServiceNow Engagement Lead


Location: Columbus, OH (Onsite 5 days/week)


Employment Type: Full-Time / Contract-to-Hire


Role Overview: We are seeking a senior-level ServiceNow Engagement Lead to oversee the delivery of complex enterprise solutions for a large-scale public sector project. This individual will serve as the primary bridge between technical delivery teams and senior stakeholders, ensuring that platform implementations align with organizational goals within a highly regulated FedRAMP environment.


The ideal candidate will have deep ServiceNow expertise and a proven track record of leading multi-workstream digital transformations (ITSM, ITOM, HRSD, etc.) from inception through value realization.


Key Responsibilities:


•     Strategic Delivery: Lead the ...