ServiceNow Business Process Consultant - ITSM AND HRSD
EY • san juan de terranova, terranova y labrador • Posted June 18, 2026
About the Role
Overview
At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
The opportunity
EY is seeking a ServiceNow Business Process Consultant (BPC) with strong functional expertise to support IT Service Management (ITSM) and HR Service Delivery (HRSD) initiatives across client engagements. This role is ideal for a process-focused consultant who enjoys working closely with stakeholders to design, optimize, and implement ServiceNow solutions aligned to leading practices.
You will play a key role in translating business needs into effective ServiceNow workflows, while helping clients realize value through streamlined processes and improved user experiences. This job posting relates to an existing vacancy within our organization.