ServiceNow Business Analyst (Toronto)

Cleo Consulting • toronto, on • Posted June 18, 2026

About the Role

Overview

Assignment: RQ00198 - Business Analyst - Senior

Requisition: RQ00198

Job Title: ServiceNow Business Analyst

Client: Metrolinx

Start Date:

End Date:

Department: Operations

Office Location: 277 Front St W, Toronto

Business Days: 132.00

Location: 3 days onsite/2 days remote (subject to HM's discretion)

Public Sector Experience: No

Responsibilities

  • Candidates for this role should have at least 5 years of experience in Business Analysis using ServiceNow. They should also have a broad knowledge of multiple technology domains, including network, infrastructure, and application architecture, as well as a good understanding of ITIL processes, and the part Configuration Management plays in service delivery.
  • The successful candidate will be able to demonstrate a valuable understanding of a broad range of technologies and how they work together to deliver services to fulf...