Service Parts Associate
Cummins Inc. • Beijing, China • Posted July 13, 2026
About the Role
**Job Summary:**
Responsible for assisting all Distribution Business customers, technicians, and other parts personnel in securing needed parts and supplies under limited supervision.
**Key Responsibilities:**
Complies with Health, Safety, and Environmental standards, policies, procedures, and regulations.
Uses appropriate personal protective equipment.
Carries out customer parts counter duties including receiving parts calls, greeting and assisting walk-in customers, completing all paperwork and processing it accordingly, handling cash, check, and credit card transactions.
Maintains a favorable relationship with internal and external customers by addressing their needs and issues in a timely manner. Escalates customer issues to supervisor when needed.
Maintains a neat and clean appearance in the customer parts area and parts warehouse.
Personally leads or guides other Parts Personnel in sourcing and locating complex parts requests or f...
Responsible for assisting all Distribution Business customers, technicians, and other parts personnel in securing needed parts and supplies under limited supervision.
**Key Responsibilities:**
Complies with Health, Safety, and Environmental standards, policies, procedures, and regulations.
Uses appropriate personal protective equipment.
Carries out customer parts counter duties including receiving parts calls, greeting and assisting walk-in customers, completing all paperwork and processing it accordingly, handling cash, check, and credit card transactions.
Maintains a favorable relationship with internal and external customers by addressing their needs and issues in a timely manner. Escalates customer issues to supervisor when needed.
Maintains a neat and clean appearance in the customer parts area and parts warehouse.
Personally leads or guides other Parts Personnel in sourcing and locating complex parts requests or f...