Service Manager

Overview:

Join Komatsu as a Service Manager within our Komatsu Equipment Company business unit, where you will lead and inspire a high-performing service team in a dynamic, fast-paced, and customer-focused environment. This role is pivotal in driving excellent service delivery, ensuring operational excellence, and fostering a culture of safety and quality. You will oversee daily service operations, champion safety protocols, enforce quality standards, and maintain strong financial and operational performance, all while delivering an exceptional customer experience that aligns with Komatsu America's commitment to industry-leading standards and innovation.

Responsibilities:

• Lead and manage all aspects of the service department operations to achieve and exceed company objectives, including safety, quality, customer satisfaction, and financial performance.
• Develop, i...