Service Manager (Metro Manila)

About the Job

Our Retail Banking Group is looking for experienced professionals to join us across Metro Manilafor the role of Service Manager .

In this role, you will be responsible for overseeing overall store operations, ensuring excellent customer service compliant with internal controls, BSP, and AMLC regulatory requirements, and supporting the achievement of store profitability targets.

Location

Manila, Makati, Taguig, Pasig, Quezon City

Corporate Title

Assistant Manager to Manager

Work Arrangement

Onsite

What the role will entail

• Oversee and ensure compliance with the onboarding process, including internal and AMLC requirements, and approve new account openings
• Verify completeness of customer mandatory information in CIS and T24 systems and conduct client interviews
• Perform Risk Profiling and conduct Enhanced Due Diligence (EDD) for High...