Service Manager

Job Title: Service Manager

Location: Paris

Grow Your Career with GTT!

Join GTT to be part of a global mission to simply and securely connect people and data through innovative, AI-driven solutions. We empower curious, adaptive professionals to take ownership of their work, offering a culture where your ideas have a visible, real-world reach. If you are energized by complex challenges and a supportive team that lifts each other up, GTT is the place to build a rewarding career.

As a Service Manager at GTT, you will be the customer’s champion, accountable for managing the end-to-end service experience across a portfolio of customers. You’ll work closely with internal delivery, operations, and commercial teams to ensure services are delivered in line with agreed commitments while continuously improving customer outcomes.

About the Role

The Service Manager is responsible for overseeing the end‑to‑end customer service experi...