Service Excellence Manager

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.

We are looking for aService Excellence Managerto drive continuous improvement and operational efficiency across the business. In this role, you willact as an internal consultant,partnering withstakeholdersto analyze, design, and implement process improvements that enhance performance, customer experience, and overall business outcomes. You will lead transformation initiatives, embed a culture of continuous improvement, and en...