Service Engagement Expert

SAP • Newtown Square, PA • Posted June 13, 2026

About the Role

**Requisition ID: 452898**
**Work Area: Customer Service and Support**
**Expected Travel: 0 - 60%**
**Career Status: Professional**
**Employment Type: Regular Full Time**
**Career Level: T4PF-2**
**Additional Locations:**

Original Posting Date: 06/08/26

Job Title: Service Engagement Expert

Location: Newtown Square, PA

Work Model: Hybrid work model

Purpose and Objective:

SAP America, Inc. seeks a Service Engagement Expert at our Newtown Square, PA location to support a long term engagement between the customer and SAP including adoption, consumption, and operation of SAP centric solutions.

Expectations and Tasks:

Analyze current customer situation, maturity of SAP solution operations usage, and IT service delivery. Understand the strategic direction of the customer and the industry sector the customer is operating in. Watch SAP innovation, the market and technology development to identify innovatio...