Service Dispatcher & Call Specialist
REYES HVAC SOLUTIONS LLC • Machesney Park, Illinois • Posted June 18, 2026
About the Role
Benefits:
About Your Role At One Hour Heating & Air Conditioning
At One Hour Heating & Air Conditioning, we don't just fix HVAC systems — we deliver peace of mind. As a Call Taker / Dispatcher, you are the heartbeat of our operations and the first impression every customer experiences. We're looking for a radiant, detail-oriented professional who thrives in a fast-paced environment and takes genuine pride in world-class service.
What you'll do
- 401(k)
- 401(k) matching
- Bonus based on performance
- Health insurance
- Paid time off
- Training & development
About Your Role At One Hour Heating & Air Conditioning
At One Hour Heating & Air Conditioning, we don't just fix HVAC systems — we deliver peace of mind. As a Call Taker / Dispatcher, you are the heartbeat of our operations and the first impression every customer experiences. We're looking for a radiant, detail-oriented professional who thrives in a fast-paced environment and takes genuine pride in world-class service.
What you'll do
- Handle inbound calls with warmth and efficiency, targeting a 3–5 minute average handle time without ever making customers feel rushed
- Maintain and optimize service technician schedules to e...