service desk support

RecruitFirst • Singapore, Singapore • Posted July 02, 2026

About the Role

Overview

Who you'll be working for

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What requirements you'll need to be eligible

  • Diploma in any relevant fields

  • Prior experience in Customer Service Background/ Helpdesk Support/ Banking will be a good to have

  • Good understanding of payment systems such as Cheques, Funds Transfer, Interbank GIRO, PayNow, and Cross-Border services.

  • Strong communication skills, with the ability to convey information clearly and effectively to both internal (e.g. L2/L3 Tech Teams) and external stakeholders (e.g., participants, scheme owners).

  • Knowledge of regulatory and compliance requirements related to payment systems is an advantage.

  • Prior experience working in 24/7 operational environments is preferred

  • Singaporeans only.

    • What you'll be doing on the job

    Service Desk & Customer Experience

  • Manage service desk operation...