Service Desk Specialist: Tier 1 Support & Network Ops

A prominent technology services company in Malaysia is seeking a Customer Support professional to manage customer interactions, resolve inquiries, and provide primary-level support. Responsibilities include understanding service specifications and troubleshooting network issues while confirming operational status and device communication. Ideal candidates will have strong communication skills and the ability to manage complex customer inquiries. Offers competitive compensation and a supportive work environment.
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