Service Desk Ops Lead — Onsite, BGC | ITIL-Certified

A staffing solutions company is looking for a Senior Operations Manager for their service desk operations in Taguig. The ideal candidate will have 4-5 years of experience managing operations, especially in BPO/BPM environments, and must be amenable to on-site work and shifting schedules. The role includes developing operational plans and supporting the transition team. Competitive benefits include HMO and performance bonuses.
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