Service Desk Analyst

Service Desk Analyst in Northallerton

The rate is £15.08ph PAYE

This is a temporary role

The reference number is: 365307

The successful candidate will be providing technical support responding to enquires, evaluating, and resolving issues relating to ICT equipment, infrastructure and applications via phone, in person and self-service.

They will be responsible for responding and raising ICT service management cases categorising against service level agreements and service reporting data ensuring quality content to support the wider ICT organisation.

Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.