Service Desk Analyst (Customer Support)

Virgin Media O₂ • Peterborough, Peterborough • Posted June 09, 2026

About the Role

This job is with Virgin Media O₂, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Fixed Term Contract: until 31st December 2026

As a Service Desk Analyst at O2 Daisy, you'll be the first friendly and professional point of contact for our business customers when they need support. You'll play a vital role in keeping services running smoothly by responding to incidents and service requests, listening carefully, and making sure each interaction leaves customers feeling informed and supported. This is a great opportunity for someone with a strong customer service background who enj...