Service Designer

Capgemini • Greater London, Greater London • Posted June 11, 2026

About the Role

This job is with Capgemini, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

About the job you’re considering

•    Evaluate existing services for usability, accessibility, and effectiveness and partner with stakeholders to understand needs and co-create solutions.
•    Apply the right research methods to uncover insights and evidence.
•    Prototype and test ideas, working with specialists to make them real.
•    Facilitate workshops that align stakeholders around a shared vision. 
•    Support delivery teams to adopt a holistic service design approach and contribute to shaping the Experience Design team’s direction and practice.

Your role

•    Evaluate existing services for usability, accessibility, and effectiveness and partner with stakeholders to understand needs and co-crea...