Service Delivery Manager

Inchcape • Zaventem, Flanders • Posted June 18, 2026
About the Role

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Our IT department is looking for a Freelance Service Delivery Manager, with the intention to transition into an internal role.In this role, you will be the primary IT partner for the local business, ensuring seamless service delivery, effective stakeholder engagement, and operational excellence. You will serve as a crucial link between regional/global IT teams and the local market, managing everything from daily IT operations to the rollout of strategic projects.

What you’ll do
Act as the primary IT contact for local business and key escalation point for all IT-related matters.

Ensure SLAs, KPIs, and ITSM processes are consistently met across internal and external providers.

Build strong relationships with local business leaders including the...
        