Service Delivery Manager at Livingston
Livingston International • fort erie, on • Posted July 13, 2026
About the Role
Lead the Service Delivery Team at Livingston, ensuring seamless operations and superior client service. Manage day-to-day tasks and foster team communication to enhance customer satisfaction and operational efficiency.
In this managerial role, you will oversee the Service Delivery Team, providing coaching, training, and performance feedback. Your responsibilities include ensuring adherence to corporate standards and client service objectives while managing departmental budgets effectively. You will also support business development through proactive client engagement and maintain compliance with Customs and regulatory requirements.
Key Responsibilities:
• Supervise daily activities of the Service Delivery Team
• Ensure compliance with Customs and OGA regulations
• Manage budgets while optimizing service delivery
• Set accurate billing standards and processes
• Provide solutions and advice to clients and staff
Requirem...
In this managerial role, you will oversee the Service Delivery Team, providing coaching, training, and performance feedback. Your responsibilities include ensuring adherence to corporate standards and client service objectives while managing departmental budgets effectively. You will also support business development through proactive client engagement and maintain compliance with Customs and regulatory requirements.
Key Responsibilities:
• Supervise daily activities of the Service Delivery Team
• Ensure compliance with Customs and OGA regulations
• Manage budgets while optimizing service delivery
• Set accurate billing standards and processes
• Provide solutions and advice to clients and staff
Requirem...