Service Delivery Analyst

The Role

Charles Taylor Group Services Information Technology is looking for a Group IT Delivery Analyst (Service Delivery) on 12 months fixed term contract to provide timely and efficient 1st, 2nd and 3rd Level support to the organisation’s user community in London. The Support Analyst should have extensive experience administrating common services including Windows 11, Office 365, Intune device management, Active Directory, deploying laptop builds, and time management. 

Please note that this opening could be for an entry level or associate level role and individuals would be provided sufficient training to perform their duties in course of time. The most important attribute here would be client / customer facing skills. 

Key Responsibilities