Service Coordinator

Lenovo • Mexico City, Federal District • Posted June 08, 2026

About the Role

Description and Requirements



The SMO (Services Management Office) Service Coordinator will support the Service Delivery Manager deliver an efficient service to Lenovo Device as a Service (DaaS) / Managed Services customers.


We are seeking candidates ideally with experience in the following disciplines: 


Order Management

  • Processing orders for new devices, and re-deploying existing devices
  • Support the device forecasting process
  • Order Management – Order to Install process
  • Oversee configuration of Desktop, Laptop and Tablet devices
  • Monitor and manage the inventory levels
  • Utilize Order Management tools

    • Account Management

  • Can translate contract terms into operational deliverables
  • Manage the service lifecycle of deployed devices
  • Creation of customer invoices
  • Well versed in Purchase Order administration

    • Service Management...