Service Center Analyst
Continental • ciudad de méxico, ciudad de méxico • Posted June 19, 2026
About the Role
Your tasks
- Order capture:
- Review and validate customer orders to ensure all information is accurate and complete.
- Accurately enter orders into the order management system.
- Ensures all orders are correctly recorded and ready for processing.
- Maintain clear and professional communication with customers at all times.
- Analysis of Reports and KPIs
- Customer manage
- Act as a facilitator for the customer by constant communication to understand & anticipate their needs, make proposals, do follow ups on orders, etc.
- Analyze data related to order handling and generate regular reports for Customer.
- Active Sales:
- Actively seeking out new customers rather than waiting for them to come to you increases the number of potential sales opportunities.
- Provides immediate feedback from potential customers, allowing for quick adjustments in sales strategies and tactics.
- Share information about active discounts.
- Credit notes and rebilling.
- Order capture:
- Review and validate customer orders to ensure all information is accurate and complete.
- Accurately enter orders into the order management system.
- Ensures all orders are correctly recorded and ready for processing.
- Maintain clear and professional communication with customers at all times.
- Analysis of Reports and KPIs
- Customer manage
- Act as a facilitator for the customer by constant communication to understand & anticipate their needs, make proposals, do follow ups on orders, etc.
- Analyze data related to order handling and generate regular reports for Customer.
- Active Sales:
- Actively seeking out new customers rather than waiting for them to come to you increases the number of potential sales opportunities.
- Provides immediate feedback from potential customers, allowing for quick adjustments in sales strategies and tactics.
- Share information about active discounts.
- Credit notes and rebilling.