Service Ambassador

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Job Description

• Serve as the first point of contact for customers, providing a warm welcome and assisting with inquiries or service requests.
• Promote services, programs, and products to customers, ensuring a positive and informative experience.
• Maintain a thorough knowledge of company offerings and provide accurate information to enhance customer satisfaction.
• Excellent communication and interpersonal skills, with a strong focus on customer service.
• Ability to handle customer inquiries, complaints, and requests in a professional and timely manner.
• Previous experience in a customer-facing or hospitality role is preferred, with a positive, proactive attitude.

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