Senior Workspace ONE Support Engineer (L3)

Mogi I/O : OTT/Podcast/Short Video Apps for you • subang jaya, selangor • Posted June 05, 2026

About the Role

About The Client

We are hiring for a global digital workspace solutions provider specializing in VDI and DaaS across multi‑cloud environments.

Key Responsibilities

  • Provide L4 support for Workspace ONE UEM and Access
  • Manage device enrollment, app deployment, user access, and security policies.
  • Monitor platform health and troubleshoot incidents/root cause analysis.
  • Support upgrades, patching, backup, and recovery activities.
  • Coordinate with vendor support and maintain technical documentation.
  • Provide technical guidance and knowledge transfer to client teams.

Required Skills & Experience

  • Hands‑on experience with Workspace ONE UEM administration.
  • Experience managing Windows, macOS, iOS, and Android endpoints.
  • Knowledge of Active Directory, Azure AD, LDAP, SSO, certificates, and compliance policies.
  • Basic networking knowledge (VPN, proxy, en...