Senior Voice Engineer

Role purpose Senior engineering lead for the Avaya → Teams Phone migration — tenant configuration, lab SBC build, third-party integrations and pilot execution. Key responsibilities Configure Teams tenant for voice — policies, dial plans, routing. Build lab SBC for Direct Routing validation; execute ATPs. Coordinate the AudioCodes SBC rack/stack/patch/onboard across 11 sites (with Park Place partner). Lead the Singapore Pilot site cutover and subsequent waves. Required experience and qualifications 5+ years hands-on Teams Phone / Direct Routing engineering. AudioCodes SBC operational experience. Demonstrable delivery experience in a regulated industry — financial services, government, pharmaceuticals, energy or similar — including familiarity with change control, audit and compliance constraints. Experience working in a large, geographically distributed global organisation, comfortable operating across multiple time zones and cultural contexts. Experience working within a globally distr...