Senior Specialist - HR Services (EDA)

DHL Express • petaling jaya, selangor • Posted June 20, 2026

About the Role

We are looking for an immediate, full-time, permanent position in APAC at Petaling Jaya, Malaysia.

Job Purpose

Support to develop and administer HR Administration/Shared Services processes to deliver best in class HR services, products and systems in line with business needs, HR Shared Services plans, service quality standards and budgets.

Your tasks

  • Administer assigned HR Administration/Shared Services processes by setting appropriate delivery/ quality standards and timelines
  • Check for patterns of errors/ repetitive issues and rectify the same, else escalate complex issues for resolution
  • Support other team members on recurring errors and issues related to specific assigned HR service
  • Maintain reports and data related to assigned HR service as per set standards and guidelines
  • Gather inputs and feedback from HR partners and employees on HR services rendered or needed and share with Supervisor.
  • ...