Senior Specialist, Consumer Research & Insights

Benefits

• Comprehensive medical, dental, optical and insurance benefits
• Flexible working hours arrangements
• Staff Line & Device Subsidy
• Smart Casual Attire
• Child Parental Care Leave
• Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
• Special employee discounts for selected F&B Brands

Job Summary

• This role partners closely with the Head of Consumer Insights, Research & CX to shape how the organisation understands customers, builds the brand, and drives growth.
• Candidate will play a key role in translating customer, brand, and market signals into clear, actionable direction for the business—across both consumer and enterprise segments.
• This is not a reporting role. It is a role focused on influence, clarity, and impact.

Day‑To‑Day Activities

• Partner the Head of Insights to Drive Strategic Dir...