Senior Service Experience Lead

Australian Catholic University • Australia, New South Wales • Posted July 09, 2026

About the Role

Campus Location: Blacktown, Australia | North Sydney, Australia | Strathfield, Australia | Brisbane, Australia | Ballarat, Australia | Melbourne, Australia

Job No: APTAV101784#008

  • Exceptional new opportunity to lead design and improvement of service experiences shaping future state and end user outcomes
  • Work with a supportive, collaborative team of IT specialists managing ACU's workplace technology operations
  • ACU offers 17% employer superannuation, salary packaging and generous leave provisions
  • Full time, permanent opportunity with hybrid flexibility working at Blacktown, North Sydney, Strathfield, Melbourne, Ballarat or Brisbane campus

About the role:

Operating within Workplace Technology, the Senior Service Experience Lead provides authoritative specialist leadership of the service experience design across...