Senior Sales Operations Specialist

In your new role you will:- Plan and schedule work **independently**to meet goals and deliverables based on general directions.
- Impact regular and independent **decision-making**limited to the attainment of project objectives.
- Execute structured standard **tasks**in own area of responsibility, that are routine.Senior colleagues deliver close guidance and direction as well as on-the-job training.
- Have Customer **Communication**and be the first entry point for customer requests.Provide first-level response and channel the request internally- Be responsible for **Escalation Management**:Able to execute guided escalation- Interface with different **customer departments**, warranting a professional relationship, and oversee Relationship Management- Attend customer meetings & calls to discuss ongoing topics, review service levels, and **build relationships**.
- Prepare **pricing**for commercial offers for customers with the support of BU and the account manager in th...