Senior Quality Assurance Tester (10+ years) to lead the test planning, test scenario and test case creation for a Contact Centre Modernization project

S.i. Systems • Vancouver, British Columbia • Posted March 23, 2026

About the Role

Our valued public sector client requires the services of a Senior Quality Assurance Tester (10+ years) to lead the test planning, test scenario and test case creation for a Contact Centre Modernization project

Responsibilities:

  • Lead the test planning and coordination of the CCM testing activities;
  • Supervise testing in accordance with the plan;
  • Manage and monitor test plans for various levels of testing;
  • Manage walkthroughs and reviews related to testing and implementation readiness;
  • Status reporting;
  • Develop test scenarios and test scripts;
  • Establish software testing procedures with emphasis on automating the testing procedures;
  • Establish and operate interoperability testing procedures to ensure that the interaction and co-existence of various software elements, which are proposed to be distributed on the common infrastructure, conform to appropriate departmental standards (e.g. For performance, comp...