Senior Quality Associate

Athenahealth • chennai, tamil nadu • Posted June 12, 2026

About the Role

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Role Summary

Drive quality excellence by leading end-to-end audits, root cause analysis, and systemic improvements across RCM workflows. As a Senior Associate, you will influence teams, strengthen governance, and deliver measurable improvements in quality, efficiency, and customer outcomes .

Team Summary

The Quality team partners with Operations, Product, and Client Services to ensure scalable, high-quality execution , reduce defects, and enable continuous improvement across revenue cycle workflows.

Essential Responsibilities

  • Lead end-to-end quality audits and deep-dive analyses across workflows
  • Identify systemic quality issues and perform advanced root cause analysis (user, process, system)
  • Drive corrective and preventive actions (CAP...