Senior Product Designer, Onboarding & Activation

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary

We are seeking a Senior Product Designer to join our Product Led Growth (PLG) team to focus on Onboarding & Activation. When a law firm becomes a Clio customer, the clock starts. The first 120 days determine whether they become a firm genuinely embedded in Clio, or one that churns quietly because they never quite got there. This role owns the design of that window. You will shape the onboarding experiences, activation flows, in‑product guidance, and internal tooling that move new customers from signed contract to real, sustained usage across the Clio products they have purchased. You are not designing to sell them more. You are designing to make sure they actu...