Senior Pension Administrator

Role Summary

In this role you will play a key role in supporting clients and scheme members on complex queries and calculations, as well as using your expertise to peer review, coach and check calculations for more junior team members. You will use your technical knowledge to advise on procedural and legislative changes and support client relationships through budgeting and process improvement.

Location

This role is hybrid aligned to our offices in Chichester, but may be some flexibility on location.

Responsibilities

• Communicating with clients and scheme members on complex queries via letter, email and telephone.
• Gain a thorough understanding of the scheme details administered in the team and ensure activities are processed in line with the scheme rules.
• Perform complex pensions calculations, enter pensions data and answer enquiries to the required standard using both automated and manual/system processes across a wi...