Senior Operations Manager – Telecom – Manila, Philippines

Are seeking Operations Manager jobs in Manila or service delivery roles in a global BPO or contact centers in Metro Manila? Join us at Fusion CX in Manila, Philippines. If you are a results-driven leader with a strong background in telecommunications and sales operations, this opportunity is designed for you. We are expanding our team and seeking an experienced Service Delivery Manager or a Senior Operations Manager to drive performance, streamline processes, and lead high-impact teams within our telecom operations.

Job Description:

About the Role As a Senior Operations Manager, you will oversee day-to-day service delivery operations, ensuring alignment with strategic business goals. You will lead, mentor, and develop high-performing teams while driving efficiency, sales performance, and exceptional customer outcomes. This role requires deep telecom operational expertise and the ability to collaborate across multiple functional groups.

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