Senior Operations Manager

The Senior Operations Manager will oversee and support the General Managers in executing the day-to-day operations of both company and franchise-owned restaurants within their assigned region. This role is crucial in ensuring that all locations meet the company’s quality, service, and profitability standards. The ideal candidate will have a strong background in restaurant management, excellent leadership skills, and a proven track record of driving operational success. 

This role will report directly to the Vice President of Operations

Key Responsibilities 

• Operational Oversight: Ensure all restaurants in the region adhere to company standards and policies through regular visits and virtual inspections. 

• Performance Management: Monitor and analyze restaurant performance metrics, including sales, customer satisfaction, and operational efficiency. 

• Training and Development:&...