Senior Officer, Major Claims

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Assess cases with main focus in major claims, assist in higher approval of claims exceeding assessors’ authority, provide enquiry support, take part in departmental projects and supervise subordinates in handling daily operations.

Follow up on additional supporting documents to facilitate the decision on underwriting, compliance and premium financing after case submission

 Prepare and check decline / after investigation letters

Approve clean Claims (including cross checking benefit calculations, follow-u...