Senior Network Services Technician - OIT
Emory Healthcare/Emory University • Atlanta, GA • Posted June 03, 2026
About the Role
**Discover Your Career at Emory University**
Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community.
**Description**
KEY RESPONSIBILITIES:
+ Installs, activates and repairs campus voice, data and wireless services.
+ Responds to work orders (WOs) and trouble tickets to perform moves, adds, changes and installs and to repair interrupted service.
+ Installs communications wiring and labels and performs testing in accordance with internal IT and Industry standards.
+ Interacts with Coordinators and customers to clarify work details and to troubleshoot issues.
+ Interacts with Switch Technicians and Data Engineers to resolve issues with installs, repairs and port assignments.
+ Utilizes automated tracking and management tools (e.g., MySoft, etc.) to upd...
Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community.
**Description**
KEY RESPONSIBILITIES:
+ Installs, activates and repairs campus voice, data and wireless services.
+ Responds to work orders (WOs) and trouble tickets to perform moves, adds, changes and installs and to repair interrupted service.
+ Installs communications wiring and labels and performs testing in accordance with internal IT and Industry standards.
+ Interacts with Coordinators and customers to clarify work details and to troubleshoot issues.
+ Interacts with Switch Technicians and Data Engineers to resolve issues with installs, repairs and port assignments.
+ Utilizes automated tracking and management tools (e.g., MySoft, etc.) to upd...