Senior Network Operations Analyst
MY009 Marsh & McLennan Asia Business Services Sdn. Bhd. • Kuala Lumpur, Federal Territory of Kuala Lumpur • Posted July 09, 2026
About the Role
Description:
We are seeking a talented individual to join our Network Operations team at Marsh & McLennan Asia Business Services (MMABS). This role will be based in our Pavilion Damansara Corporate Towers, Kuala Lumpur office. This is a hybrid role that has a requirement of working as per respective team's arrangement.
Senior Network Operations Analyst
Working Shift: Sunday to Wednesday (6:00AM - 4:00PM)
We will count on you to:
Network, Security & Infrastructure L1 Support
Responsible for the operation of 24/7 global voice and data network. Identify and track faults, manage communication and ticketing systems, interface with incident management teams, and resolve issues within governed SLA time frames.
Tracks network usage capacity in both incident and planning situations. Utilizes network capacity planning tools to identify trends that impact business performance.