Senior Merchant Operations Lead, Malaysia

EPOS Pte. Ltd. is seeking an Operations Manager in Kuala Lumpur to lead Merchant Operations and collaborate with internal departments including Sales, Customer Support, and Finance. The role requires a Bachelor’s Degree and 5–8 years in Operations or Sales Operations, with at least 3 years in a managerial position. Responsibilities include overseeing Merchant Operations activities, ensuring SLA compliance, and preparing operational reports. Strong analytical and people management skills are essential.
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