Senior Marketing Manager, Customer Engagement

RELX • London, England • Posted July 01, 2026

About the Role

About the Role


We’re looking for a Senior Marketing Manager, Customer Engagement Marketing to lead strategies that strengthen customer adoption, engagement, and long-term loyalty.

You’ll collaborate across marketing, customer success, and regional teams to design inclusive programs and measurable campaigns that turn users into advocates.

Responsibilities:

  • Lead customer engagement marketing strategy aligned with business goals

  • Develop programs that support retention, growth, and advocacy

  • Create customer-focused campaigns using insights, storytelling, and automation

  • Collaborate across teams to ensure alignment and scalability

  • Track performance and optimize programs using data

    • Requirements:

  • Experience in marketing with a focus on customer engagement

  • Ability to lead strategy and manage projects across teams

  • Strong communication and colla...