Senior Manager Student Services

The Senior Manager, Student Services is responsible for leading the Student Services Department and overseeing the delivery of student services throughout the entire student lifecycle, from admission to programme completion and graduation.

The role is responsible for ensuring operational excellence, regulatory compliance, service quality, effective student support, and cross-functional collaboration. The successful candidate will lead the department, oversee daily operations, manage complex student matters, drive continuous process improvement, and contribute to the institution’s strategic objectives.

This position is part of the institution’s leadership development and succession planning framework. Subject to successful completion of probation, demonstrated leadership capability, satisfactory performance, and organ...