Senior Manager, Key Account Management

Responsibilities

• Engage regularly with customers to review performance and strengthen relationships.


• Drive customer retention, account growth, and new business through effective stakeholder management.


• Partner cross-functionally to deliver aligned and efficient business outcomes.


• Develop and execute annual customer business plans aligned to strategy.


• Ensure service performance consistently meets or exceeds customer expectations.


• Continuously improve processes to enhance productivity and value delivery.

Qualification & Requirements

• Minimum Bachelor's Degree in Business Administration, Supply Chain & Logistics or Equivalent


• Minimum 8 years experience as Key Account Manager in the Supply Chain industry and/or 3rd Party Logistics


• Minimum 3 years Experience and Expertise in Transport and/or Warehouse Operations


• Must be able to converse, read and wr...