Senior Manager Dynamics 365 CRM Solutions Architect

Role Overview: Dynamics 365 Solutions Architect

We are seeking experienced and driven Dynamics 365 Solutions Architects to join a growing Microsoft-focused technology practice. This role offers the opportunity to work on large-scale transformation programmes, supporting a wide range of organisations in enhancing and modernising their customer engagement capabilities.

You will collaborate with multidisciplinary teams to design and deliver solutions using Microsoft Dynamics 365, either as standalone CRM implementations or as part of broader enterprise transformation initiatives. Your expertise will help organisations achieve measurable business outcomes through effective use of technology.

Key Responsibilities

Requirements Discovery

• Engage with stakeholders and subject matter experts to understand business objectives, challenges, and long‑term goals
• Lead discovery sessions to gather both functional and non‑functional requiremen...