Senior Manager Business Operations -BFSI

Firstsource • taguig, national capital region • Posted June 23, 2026

About the Role

Senior Manager – Business Operations (BFSI)

Role Summary

Responsible for leading end-to-end business operations for BFSI (Banking, Financial Services, and Insurance) accounts, ensuring achievement of operational KPIs, client satisfaction, regulatory compliance, financial performance, and people development. The role drives operational excellence through strategic planning, stakeholder management, and continuous improvement initiatives.