Senior Key Account Manager

Location: Hybrid (regional / national remit)

Role Purpose

The Senior Key Accounts Manager is responsible for the strategic and operational leadership of a portfolio of high-value, complex key client accounts , ensuring exceptional service delivery, strong commercial performance, and long-term client retention.

The role acts as a trusted senior partner to clients , owning executive relationships, driving continuous improvement, managing risk, and delivering sustainable growth across the account portfolio. The postholder will also provide mentorship and leadership to Account Managers , supporting capability development and succession planning.

Key Accountabilities

Client & Stakeholder Management

• Build, maintain, and deepen long-term strategic relationships with senior client stakeholders, acting as the primary escalation and trusted advisor.
• Lead Monthly and Quarter...